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Monday, December 27
11:44 AM | Posted by
Velvet Veil |
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This is actually a late post. I placed the order November 25th and received my orders I think after a week. It was my biggest haul so far. I've ordered about 18 items and the package was really big and heavy.
So being the giddy me, I immediately went to the post office as soon as I read on the EMS tracking that the package is already at the post office.
Here goes my haul. I'm sorry but I wasn't able to take all the pictures of the items. But I assure you they were all packed carefully and they all came out perfectly, except for one item which I will be telling you guys later.
The packaging. It is quite big and heavy.
The box inside the big box. Since the items came from the same seller, all the items are packed in a box. Then Gmarket put that box in a bigger EMS box. Those pens and white notebooks are freebies. Be sure to check the freebies included when you order and if you particularly like a freebie from a list the seller is giving away, you may write this down on the Note to the Seller part when you order.
These are some of the items I got from this haul. I got that Honey Plenty Wallet for my mum. I put some money inside and gave it to her on Christmas. She really loved it.
Anyway, I scrutinize each piece I received from Gmarket and stumbled upon one diary which has a torn page.
Below are the pictures I took which I send to Gmarket as proof of the damage.
I sent these pictures to Gmarket and they immediately informed the seller about the damaged item. After a day, Gmarket emailed me and told me that the seller will issue a refund and that I do not need to send back the item to them. Gmarket has been really helpful in addressing the issue. A couple of minutes later, my Paypal account received the refund. It was really hassle free as Gmarket will be the one doing the complaining/talking to the seller for you.
I must say Gmarket has done a great job for the 2-3 years I've been buying from them. They really try to help you all the time. You can readily connect to Gmarket using Facebook, just search for Gmarket Global. And the easiest way is to use their Customer Service at the Gmarket Website.
More posts and hauls later. Happy Holidays everyone.
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- Velvet Veil